Case Studies

Non-profit organizations are finding a wide variety of ways to use WebEx WebOffice to improve productivity among paid staff and volunteers. WebEx has interviewed many customers in the non-profit sector -- running the gamut from community activists to healthcare organizations. Here are sample case study synopses with links to the full stories on how these organizations use WebEx WebOffice to improve productivity.

Clear Path International (CPI) serves landmine accident survivors, their families and communities with direct medical and social services. CPI uses WebEx WebOffice to more efficiently manage its donor lists, plan events and share documents among its offices worldwide. “The biggest business challenge WebOffice solves for us is keeping all our data in a central online location. WebOffice has improved our productivity tremendously." - Martha Hathaway, Executive Director and Co-Founder of CPI.

Friends of Fourth Ward is a 900-member community group committed to the interests of residents in Downtown Charlotte, NC. It credits WebEx WebOffice with enabling it to double collection of its membership fees, work more effectively between monthly meetings, and easily poll public opinion. "WebEx WebOffice is providing Friends of Fourth Ward with an impressive array of tools and is transforming the way the organization works." - Dennis Marsoun, Vice President of the Friends of Fourth Ward (FOFW).

Project HEALTH is a nationwide volunteer organization providing nutrition programs and health services advocacy for low-income families. It uses WebEx WebOffice to improve productivity in its Boston, New York, Providence, R.I. and Washington D.C. offices. "WebEx WebOffice makes a big economic difference for us. When you rely on donated funds, you have to run a very streamlined organization… Altogether, WebOffice is making it easier to be more efficient." - Lisa Schorr, Executive Director, Project HEALTH.

The Mosquito and Vector Control Association of California (MVCAC) disseminates information about mosquito and vector borne diseases to 61 member agencies in counties throughout California. It uses WebEx WebOffice as its communications and collaboration vehicle. "The WebEx WebOffice is currently helping us to focus on issues related to West Nile Virus. We keep research, charts and information there on a regular basis to monitor our progress." - Russ Parman, Assistant Manager for the Santa Clara County Vector Control District, and WebOffice Administrator for MVCAC.

The Workforce Services Division of Will County, IL, is a non-profit employment and training agency. Its IT Department uses multiple WebOffice databases to match available jobs with job seekers. WebOffice simplifies data collection and helps the department generate reports required by federal, state and local government more quickly – increasing department productivity significantly. "WebOffice gives us much greater efficiency than we’ve ever had before – in managing both the employment data and the data for assets in our training programs." - Faith Rumfelt, Information Services Supervisor.