Case Studies

Healthcare organizations are boosting productivity, streamlining scheduling, and collaborating in real time using WebEx WebOffice. WebEx has interviewed many customers in the Healthcare Industry – hospitals, physician group practices, medical research institutions, non-profit healthcare agencies and so on. Here are synopses of a sampling of customer case studies that represent best practices, with links to the full stories.

Emergency Medicine Consultants, Ltd., is a physicians group of 100 Emergency Medicine (ER) specialists that provides coverage for 13 hospital emergency rooms in the Dallas – Fort Worth, Texas area. The firm saves time and money by using WebEx WebOffice as a communications hub for scheduling ER coverage. "We’ve saved time and money, because of WebEx WebOffice. We have not had to add more administrative staff as we’ve grown." - Dr. Luis Saldana, Communications Director for Emergency Medicine Consultants.

Professional Growth Systems, Inc. is a management consulting firm whose clientele includes many healthcare organizations. It used WebEx WebOffice to coordinate the work of the Yukon Kuskokwim Heath Corporation (YKHC), the University of Alaska and TAMSCO, a technology firm based in Calverton, MD - in setting up the Alaska Medical Informatics Project. "The Alaska Medical Informatics Project was such a large project that we needed to coordinate folks throughout Alaska, as well as people in the lower 48 states. WebEx WebOffice served us well." - D. Douglas Johnson, Vice President.

Project HEALTH is a nationwide volunteer organization providing nutrition programs and health services advocacy for low-income families. It uses WebEx WebOffice to improve productivity in its Boston, New York, Providence, R.I. and Washington D.C. offices. "WebEx WebOffice makes a big economic difference for us. When you rely on donated funds, you have to run a very streamlined organization… Altogether, WebOffice is making it easier to be more efficient." - Lisa Schorr, Executive Director, Project HEALTH.

The Stroke Care Management Program at Holy Cross Hospital in Silver Spring, Maryland standardizes care for stroke care patients. It uses WebEx WebOffice as a knowledge management and communications hub to facilitate collaboration among stroke care colleagues at the hospital and academic affiliates. "WebEx WebOffice offers great potential for allowing members of a specific disease program that crosses two or more organizations to work collaboratively." - Dr. Andrew Barbash, Director, The Stroke Care Management Program, Holy Cross Hospital.